Privacy Policy

Information We Collect

We collect information to provide better services to our users and improve their experience with our relaxation pose platform. The information we gather falls into several categories, each serving specific purposes for service delivery and enhancement.

Automatic Data Collection

Our platform automatically collects certain information to ensure optimal performance and user experience. This includes technical data about your device, browser type, operating system, and interaction patterns with our content. We also gather analytics data to understand how users engage with different relaxation poses and techniques.

How We Use Your Information

Your information helps us deliver personalized relaxation experiences and maintain high-quality service standards. We use collected data for multiple purposes, always ensuring that your privacy remains protected throughout our processes.

Information Sharing and Disclosure

PublicChannel maintains strict policies regarding information sharing. We never sell your personal data to third parties for marketing purposes. However, certain limited sharing may occur under specific circumstances to ensure service quality and legal compliance.

We may share information with trusted service providers who assist in platform operations, including payment processors, email delivery services, and analytics providers. These partners operate under strict confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

In rare circumstances, we may disclose personal information when required by law, court order, or governmental authority. We may also share information to protect our rights, prevent fraud, ensure user safety, or respond to emergency situations that require immediate action.

Your Privacy Rights

You have comprehensive rights regarding your personal information. We believe in transparency and user control, providing you with multiple options to manage your data and privacy preferences effectively.

Data Security and Protection

Protecting your personal information is our top priority. We implement comprehensive security measures including encryption, secure servers, regular security audits, and access controls to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Our security protocols include industry-standard SSL encryption for data transmission, secure database storage with regular backups, multi-factor authentication for administrative access, and continuous monitoring for potential security threats. We regularly update our security measures to address emerging risks and maintain the highest protection standards.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account information is typically retained while your account remains active and for a reasonable period thereafter to accommodate potential account reactivation. Usage data may be retained longer in aggregated, anonymized form for analytical purposes.

International Data Transfers

PublicChannel operates primarily within New Zealand but may transfer data internationally to service providers and partners who assist in platform operations. When international transfers occur, we ensure appropriate safeguards are in place to protect your personal information according to applicable privacy laws and regulations.

We implement standard contractual clauses, adequacy decisions, and other approved transfer mechanisms to ensure your data receives equivalent protection regardless of its location. All international partners must demonstrate compliance with privacy standards equivalent to those required in New Zealand.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience, remember preferences, and analyze platform usage. These technologies help us understand how you interact with our relaxation content and enable features like session management and personalized recommendations.

Third-Party Services

PublicChannel integrates with select third-party services to enhance platform functionality and user experience. These services include payment processors, email delivery platforms, analytics providers, and customer support tools. Each third-party service operates under its own privacy policy, and we encourage users to review these policies to understand how their information may be handled.

We carefully vet all third-party partners to ensure they maintain appropriate privacy and security standards. However, we cannot control or be responsible for the privacy practices of external services. When you interact with third-party services through our platform, their privacy policies will govern that interaction.

Children's Privacy

PublicChannel is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take immediate steps to delete that information and terminate the associated account.

Parents and guardians who believe their child under 13 has provided personal information to PublicChannel should contact us immediately. We encourage parents to monitor their children's online activities and educate them about privacy and safety when using internet services.

Policy Updates and Changes

This Privacy Policy may be updated periodically to reflect changes in our practices, services, legal requirements, or industry standards. We will notify users of significant changes through email notifications, platform announcements, or other appropriate communication methods.

Continued use of PublicChannel after policy updates constitutes acceptance of the revised terms. We encourage users to review this policy regularly to stay informed about how we protect their information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.